The world’s largest travel website has honoured a boutique hotel in the Capital for consistently maintaining a high rating based on a number of factors.
‘At Home Wellington,’ received the ‘TripAdvisor’ Certificate of Excellence 2013 based on the postings of travellers staying at the Hotel over a specified period.
The Award recognises excellence in hospitality achieved by establishments through reviews of travellers on ‘TripAdvisor’ website, extended to qualifying businesses throughout the world.
It is understood that only 10% of businesses listed on website receive the Award.
The criteria for the Certificate include a minimum listed period of 12 months on the organisation’s website, an overall rating of at least four points (out of five) and the volume of reviews posted by travellers.
‘At Home Wellington’ owner Suresh Subramaniam said that the Award, which reflected positive reviews from worldwide travellers, was a tribute to his team.
“We strive to offer our customers a memorable experience and this accolade is evidence that our hard work is translating into positive reviews on TripAdvisor,” he said,
TripAdvisor Vice-President (Marketing) Alison Copus said, “The Certificate of Excellence Award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”
The Hotel was also the winner of ‘Travellers Choice 2012’ and ‘Top 25 Hotels in the South Pacific.’ We had featured Mr Subramaniam and his wife Katrina under ‘Couples in Partnership’ in our February 15, 2013 issue.
The website attracts more than 200 million visitors and 100 million reviews and opinions every month.
