If you are pressed for time and unable to contact us through phone but would like updated information about your tax account, there is help available round-the-clock. Just visit our website anytime from the comfort of your office or home (www.ird.govt.nz). We are also available during office hours to answer your queries and clarify issues.
We are constantly developing our online services for our business and non-business customers. So, why not have a look at what is available?
Your Account
With your secure username and password, you can view all your account information that we hold for you, such as your income tax, student loan account, and up-to-date information of all transactions and balances.
Individual customers can update their bank account and contact details, and request and confirm personal tax summaries immediately.
You can also make payments, file your GST returns, and keep track of due dates with your personalised calendar. You can use our secure, quick and easy Mail Service to contact us anytime.
Tax Returns
You can file your IR 3 tax Return online; all information that we hold is pre-populated and you do not have to do your return in one go, as you can save a draft and return to it later.
You can give others controlled access to your business accounts through the ‘Manage Account Access (MAA) Service.’ Different levels of access can be granted to suit the differing roles and responsibilities within your organisation. A demonstration of MAA is available on our website.
Quick Steps
It is easy to obtain our online service. Visit our website, go to ‘Secure Online Services’ at the top right-hand corner of the home page. Click on ‘Register Now, and follow the onscreen instructions. You will be asked to choose a username and password. You can confirm your password over the phone, or get a temporary password by email.
Business Support
Our ‘Tool for Business’ has been specially designed for Small and Medium-sized Businesses. It has all the tax information you need in one convenient place. You access it on our website by using the search term ‘Tool for business.’
If you would like face-to-face assistance, attend one of our tax seminars. You can find out about a range of topics including record keeping, expenses and filing returns as well as how to use our online services.
These seminars are held in most parts of New Zealand. You can book your seat online (search term ‘Seminar’).
Cloud computing
We are aware that ‘Cloud Computing’ is becoming a popular way for businesses to set up their IT infrastructure. The use of Cloud Computing may mean businesses are not meeting their record keeping obligations under the Inland Revenue Acts. You can read more about this on our website.
Our online services are secure and easy to use. With the fast approaching deadline for filing your returns, why not register online?
Abdul Rafik is Inland Revenue’s Community Relationships Advisor based in Auckland. He is happy to answer readers’ queries, which should be sent to
venkat@indiannewslink.co.nz
