BNZ qualifies for People’ Choice Award

Venkat Raman 

BNZ has won the Consumer New Zealand 2017 ‘People’s Choice Award,’ after topping the Consumer New Zealand KiwiSaver Customer Satisfaction Survey.

The Survey said that 68% of clients enlisted at the BNZ KiwiSaver Scheme marked the Bank as ‘Very Satisfied,’ higher than the industry average of 46%. Another 19% of the respondents said they were ‘somewhat satisfied.’

The Awards are a part of the annual analysis of Consumer New Zealand Surveys and the KiwiSaver was a nationally a representative sample of 1085 New Zealanders aged 18 and above. A brand adjudged as the ‘standout performer’ qualifies for the Award.

Consumer New Zealand Chief Executive Sue Chetwin said that the performance of BNZ as a default provider was pleasing but the industry average, at 46% was disappointing.

The Survey found 76% of KiwiSaver investors wanted to know where their money was being invested and 74% said that they would be concerned if their money was invested in the weapons industry.

“We are pleased to note BNZ has developed a policy to ensure it does not invest in companies involved in the manufacture of cluster munitions, anti-personnel mines, nuclear weapons and tobacco or tobacco products, as this is something that clearly concerns consumers,” Ms Chetwin said.

DNA Factor

BNZ Managing Director and Chief Executive Anthony Healy said that helping New Zealanders ‘Be good with money’ is our DNA, demonstrating which is the BNZ KiwiSaver Scheme.

“I am proud of all our teams – those who help everyday Kiwis via our call centres and retail store network, right through to those who partner with businesses to help their employees achieve their retirement and saving goals,” he said.

BNZ Head of Wealth and Private Bank Donna Nicolof said that KiwiSaver plays a vital role in the life of every New Zealander as it is a great example of how quickly even small amounts can add up over time.

“Everyone should be investing in KiwiSaver, whether it is to get into your first home or help secure a more comfortable retirement. Once you’re signed up, it is important to take an interest in your KiwiSaver savings, which means choosing the right fund for you and increasing your contributions,” she said.

BNZ is the Title Sponsor of the Indian Newslink Indian Business Awards 2017 and the Sponsor of the ‘Best Large Business’ Category and the ‘Supreme Business of the Year.’ Entries to the Awards opened on March 1, 2017 and will close on August 31, 2017. There workshops are held at BNZ Centres in Auckland. To register, please email

Photo Caption:

Anthony Healy

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